Terms & Conditions
General
​This website www.alvaropicardo.com including its database rights (hereafter the Alvaro Picardo Website) is owned and operated by Alvaro Picardo.
References to 'I', 'my' and 'mine' are deemed to be references to Alvaro Picardo.
​When referring to 'you' or 'your', this shall be deemed as reference to any persons accessing the Alvaro Picardo Website and any persons placing an order via the Alvaro Picardo Website.
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​These terms and conditions govern the use of the Alvaro Picardo Website and apply to all items ordered from Alvaro Picardo.
Copyrights
All material contained within the Alvaro Picardo Website is covered by a disclaimer and protected by copyright laws.
No part of the Alvaro Picardo Website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders except for your own personal or non-commercial use.
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You also agree, on entering the Alvaro Picardo Website, not to adapt, alter or create a derivative work from the site content except for your own personal, non-commercial use.
Links to other websites
​This website contains links to other websites that are operated by third parties.
Alvaro Picardo does not accept any liability over the content of these third party sites.
The existence of these links do not constitute an endorsement of such websites, and your linking to these sites is at your own risk.
Content accuracy
Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.
Limitation of liability
​Alvaro Picardo does not guarantee that access to the Alvaro Picardo Website will be uninterrupted, that the Alvaro Picardo Website will be free from viruses or that the Alvaro Picardo Website cannot be tampered with by third parties.
The Alvaro Picardo Website and the information are provided on an ‘as is’ basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. Use of the Alvaro Picardo Website and the information is entirely at the user’s sole risk.
In no event will Alvaro Picardo be liable for any damages whatsoever arising out of or related to the Alvaro Picardo Website. Your sole and exclusive remedy for dissatisfaction with the Alvaro Picardo Website and/or information is to stop using the Alvaro Picardo Website and the information.
Product information
Weights, dimensions and descriptions of goods given by me to you for any purpose are stated in good faith but are approximate only and will not bind Alvaro Picardo in any way. I reserve the right to withdraw, or amend, the specification of any goods without further notice to you. Please allow variance on sizes stated especially when orders are placed at different times.
Please note I do not guarantee colour match between the same products ordered by you in separate orders.
I have made every effort to display as accurately as possible the colours of my products that appear on the Alvaro Picardo Website. However, as the actual colours you see will depend on your monitor, tablet or mobile device, I cannot guarantee that your monitor,'s tablet's or mobile device's display of any colour will accurately reflect the colour of the product on delivery.
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All sizes and measurements are approximate.
I will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Alvaro Picardo Website are correct at the time when the relevant information was entered onto the system. I reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
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All information and advise either published on the Alvaro Picardo Website, sent to you by email or shared with you over the phone has been supplied in good faith and can only be interpreted as general guidance.
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Please be aware that my lampshades are handpainted and will reflect that fact in their quality. I’d like to point out that painting by hand can cause some irregularities in pattern or colour. These are characteristics of the process which add to their charm and should not be treated as defects. Each piece is unique, traces of the artist's hand, handiwork and process may be visible.
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All of my products are designed for interior use only. It is your responsibility to ensure that the product is fit for purpose for the end use you envisage.​
Prices
Prices include VAT, but exclude delivery charges and import duties. Customers will pay postal/shipping costs at check-out.
Customers outside the United Kingdom are liable for additional import duties.
All prices are correct at time of publishing, but may change due to administrative errors or circumstances beyond our control.
Alvaro Picardo is not liable for import duties for international shipments outside the United Kingdom.
Placing an order
Alvaro Picardo may modify the terms and conditions on the Alvaro Picardo Website without notifying you. You agree to periodically review these terms and conditions to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing the Alvaro Picardo Website.
Your continued use of the Alvaro Picardo Website after any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions. Before placing an order, if you have any queries relating to these terms and conditions, please contact me at alvaro@alvaropicardo.com
Prices are subject to change without notice. These changes will not affect orders that have already been despatched.
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Products on the Alvaro Picardo Website are made to order and are non-stocked items. This means that every order will only be produced on payment in full of the value of the order.
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It is your responsibility to ensure that you are satisfied that all details and aspects of your order are correct and suitable for your requirements including without limitation measurements, dimensions, product features and delivery.
Alvaro Picardo is not responsible for any implications resulting from incorrect details and aspects of your order.
When you place an order on the Alvaro Picardo Website I shall email you an order confirmation. Once you have checked out and you have received your order confirmation you will not be able to make any changes to your order so please make sure that everything is correct before clicking the 'PAY’ button.
I reserve the right to refuse an order. If there are any problems with your order I shall contact you. I reserve the right to reject any offer to purchase by you at any time. I will take all necessary measures to keep the details of your order and payment secure.
To be eligible to purchase products on this website you must be over 18 years of age, register by providing your real name, phone number, email address, payment details and other requested information and also provide a valid delivery address and a valid credit or debit card issued by a bank acceptable to us. Please note that PO box numbers, hotels and temporary addresses are not permitted.
Shipping & delivery
Ordered products will be shipped by Alvaro Picardo’s suppliers within 48 hours after production save for weekends and public holidays. You will receive a shipment confirmation email with the shipping tracking number when the order has been dispatched.
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For orders outside of the United Kingdom local customs duty will be charged to you depending upon the country in which you reside. Alvaro Picardo is not responsible for payment of this duty. The shipping company will contact you once your items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods are held at customs. It will be your responsibility to pay the necessary charges for local authorities to release the goods.
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​​Please contact me if you have any questions about international shipping rates at alvaro@alvaropicardo.com
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​I shall not be liable for delays and/or failures in delivery if we cannot gain access to the property.​ Delivery dates are estimates only and not guaranteed​.
Risk of loss or damage
Alvaro Picardo carries the risk of loss or damage to the ordered products until you receive them. The products belong to you when you have received them and have paid me in full. If you return the products to me for any reason, they will become my property and be at my risk from the time I receive them.
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Please note that you have a legal obligation to take reasonable care of the items while they are in your possession and I hold the right to deny returns if the merchandise returned does not meet my policy requirements.​
Return policy
All Alvaro Picardo products are made to order only. I do not accept returns unless the product is a) damaged in transit before you receive them or b) if the product is faulty.
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All goods are dispatched suitably packaged for transit purposes only. You should inspect the goods upon delivery and check that no items are damaged. If goods are damaged you should sign for as such upon delivery and contact alvaro@alvaropicardo.com within 24 hours of delivery including photographic evidence of the damage.
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I do not take responsibility for goods that have been damaged after delivery as a result of poor handling or storage.
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You must check the product for faults before installation. Should you believe that your item is faulty you must notify me within 24 hours of delivery at alvaro@alvaropicardo.com including photographic evidence.
For orders within the UK, please organise return shipment using a trackable courier service. Please note you will be fully responsible for payment of all return shipping costs. For international orders, you will also be responsible for any taxes and duties incurred.
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Items should be returned to: Alvaro Picardo, 77 St. George’s Drive, London, SW1V 4DB within 20 working days.
If the item returned meets my return terms, any sum debited from your credit or debit card will be re-credited to your account as soon as the goods are received and processed, excluding the initial shipping cost.
Data protection & privacy
Alvaro Picardo will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation.
I will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.
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If you wish to update or delete your personal information that has been specifically left on my mailing list. Please contact me at alvaro@alvaropicardo.com
Amendments to T&C
I reserve the right to amend these terms and conditions at any time.
Any such amendments will take effect when posted on the Alvaro Picardo Website and it is your responsibility to read the terms and conditions on each occasion you use the Alvaro Picardo Website.
The continued use of the Alvaro Picardo Website shall signify your acceptance to be bound by the latest terms and conditions.